I.S.C.C. (International Service Coordination Center)
Close to your needs
In SRH, we understand the importance of having your vessels continuously on route: Any delay due to unexpected or unpredicted equipment failure may result significant losses.
Therefore, the demand for a Worldwide Service Support network is more than necessary.
What is ISCC
I.S.C.C. (International Service Coordination Center) is a facility for providing Worldwide Service Support upon request, based on a global network of partnerships with major equipment Manufacturers and Service Suppliers, established by SRH. Our ISCC team is focused on coordinating, monitoring and following-up service for you in a professional, time-saving and cost-efficient way.
What ISCC supports
ISCC support covers service, inspection, installation, maintenance and replacement of spare parts and/or sub-units of Communication, Navigation and Safety equipment, in all areas (A1+A2+A3+A4) and major shipping routes.
Through the global network of affiliated service stations and authorized local service companies, I.S.C.C. welcomes your requirements even at the most distant ports. The equipment inspections and surveys are conducted according to IMO stipulations. In additional, our Help Desk can provide remote support to the ship's personnel to help detect and solve troubleshooting of the equipment which is reported defective, when possible.
We are proud to have partnership with major Service Suppliers, such as
Worldwide Support for a wide range of brands, such as
SEASTEM MARINE TECHNOLOGIES
AMESYS (i2e DiFFUSION)
LUFT SCHIFT ELECTRONICS
SIMULATION TECH INC.
MARINE RADIO CO
HEIN & OETTING
ROSEMOUNT TANKRADAR AB
Keep sailing. Pay later.
By arranging service through ISCC, you don't need to pay on spot. SRH offers credit time of 30 days from invoice issuance.
One contact. Many solutions.
Whenever you need to appoint a service engineer even in the most distant ports, you may contact our International Service Coordination Center, and we are available to coordinate it for you 24/7 365 days a year.